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Return Policy

All SALES ARE FINAL. 

 If you find any damages on the items received, please notify us WITHIN 3 days of receiving the items for a Panache store credit. Returns are accepted with our authorization only.

 We cannot make any exceptions and any requests falling outside of the 3 day time frame outlined above. After we get your package, you will receive an online store credit which we will apply onto your next purchase. Original shipping charges are non-refundable.

 In order to receive an authorization number for your damaged items, please send us an email at kareema@panacheky.com within 3 days of receipt of goods with the following information:

  • Company Name
  • Address
  • Invoice Number
  • Style Number
  • Quantity & Color
  • Reason for Return

Please note!

  • Claims for any damage must be made within 3 days upon receipt of merchandise with all parts included.

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